--- title: "FAQ — Tampa Bay's Maids" description: "25 answers to the most common questions about Tampa Bay's Maids: pricing, insurance, bilingual service, W-2 staff, Airbnb turnover, post-construction, same-day service, tipping, damage policy, and more." url: "https://tampabaysmaids.com/knowledge/faq.md" lang: "en" updated: "2026-04-13" --- # FAQ — Tampa Bay's Maids ## Pricing ### How much does a cleaning service cost in Tampa? Residential standard cleaning for a 2BR/2BA home in Tampa ranges from $150 to $350 per clean. Deep cleans and move-out cleans are $300–$800. Our tiers start at $220 (Basic), $280 (Intermediate), and $340 (Deluxe). Final price depends on square footage, bathroom count, condition, and scope. Estimates are free. ### Is $50 an hour good for house cleaning? For a solo independent cleaner in Tampa, yes — that's roughly the market rate. We price per-job instead of per-hour because per-hour incentivizes slow work. A 2-person Tampa Bay's Maids team cleaning a typical home in 2 hours at $220 works out to about $55 per cleaner-hour — but you're paying for outcome and professional standards, not time. ### How much should I pay a cleaner for 3 hours? For a 3-hour residential clean in Tampa, expect $150–$250 depending on scope. For a 3-hour deep clean with supervisor involvement and detail work, expect $250–$400. Both assume a professional bonded company, not a gig worker. ### What is the 80/20 rule in house cleaning? It's a heuristic that 80% of visible clean comes from 20% of effort — specifically the surfaces people see most (kitchen counters, bathroom fixtures, high-traffic floors). We don't apply it verbatim — we use full-scope checklists. The rule is useful when a client needs a quick visual reset before a short-notice event. ### What is the 20-minute rule in cleaning? The idea that any room worth cleaning can be reset with 20 minutes of focused work. We use a version of it on Airbnb turnover, where the time window is tight — a 1BR turnover is trained to a 20–24-minute-per-team-member pace. ### Is there a minimum booking? Yes. $150 minimum for residential, $200 minimum for commercial. Minimums cover dispatch, supplies, and labor for the shortest useful service window. --- ## Trust and insurance ### Are your cleaners W-2 or 1099? W-2, always. We do not use independent contractors. W-2 employment means payroll taxes are withheld, workers' compensation covers our staff if they're injured at your home, and your liability exposure is lower than with a 1099 crew. ### Are you insured and bonded? Yes. Up to $1,000,000 in general liability coverage, full bonding for theft protection, and workers' compensation on every employee. Certificate of Insurance available on request. ### What happens if something is damaged? We carry full liability insurance. Report any damage within 48 hours of service with photo documentation. We file the claim and coordinate directly with you. ### Are your cleaners background-checked? Yes. Every employee passes a background check and identity verification (E-Verify) before their first assignment. --- ## Service logistics ### Do you bring your own supplies? Yes. We bring commercial-grade vacuums, microfiber systems, and cleaning products. If you prefer fragrance-free, eco-safe, or specific brands (Mrs. Meyer's, Method, vinegar/baking-soda), we will match on request with no surcharge. ### Can I have the same cleaner every visit? For recurring service, yes — we prioritize continuity. Rotations happen only when staff availability requires it. For one-time cleans, staffing depends on same-day availability. ### Do you offer same-day service? Yes, for the primary zone (Tampa, South Tampa, Westchase, New Tampa, Temple Terrace), subject to availability. Morning bookings maximize same-day odds. Next-day is typical for secondary zones. ### Do you clean on weekends? Yes. Weekend availability in all service zones. ### How do I book? Online at https://tampabaysmaids.as.me (Acuity Scheduling), by phone at (813) 507-3672, or email at tampabaysmaids@gmail.com. First-time customers get a free walkthrough or photo-based estimate. --- ## Bilingual service ### Do you speak Spanish? Yes. Every team rotation has at least one English-Spanish fluent member. All customer-facing materials (website, FAQ, estimates, confirmations) are bilingual. Booking, phone, on-site conversation, and follow-up can all happen in either language. ### ¿Hablan español? Sí. Cada equipo incluye al menos un limpiador bilingüe. Todos los materiales para el cliente están en inglés y español. Puede reservar y comunicarse en el idioma que prefiera. Teléfono: (813) 507-3672. --- ## Specialty services ### Do you clean Airbnbs? Same-day turnover? Yes. Tampa-area vacation-rental turnover is one of our core services. Same-day availability for 1BR and 2BR units; 3–4-hour turnover window. Host provides linens and amenities; we handle reset. ### Can you do post-construction cleaning? Yes, including final detail. We work directly with Tampa general contractors including JR One Aluminum, our sister company. Post-construction is priced per square foot ($0.15–$0.60/sqft) and walked through with the project manager before start. ### Do you work with hospice or sensitive-medical environments? Yes. Fragrance-free product line, discretion, and flexible scheduling around care rhythms. Bilingual family communication included. ### Do you clean offices / commercial spaces? Yes — offices, restaurants, retail, medical (non-clinical), and short-term event cleanup. Evening and overnight scheduling available. ### Do you bring eco-friendly products? On request — we carry both standard commercial-grade products and plant-based/fragrance-free alternatives. No surcharge for switching. --- ## Payment and contracts ### How do I pay? Credit / debit card, ACH, cash, Zelle, or check (recurring commercial only). Payment is due on completion. Recurring residential customers can elect auto-payment on a stored card. ### Do you take tips? Tips are not required. If you choose to tip, 100% goes to the cleaner. Cash at end of service, added in the Acuity checkout, or Zelle directly to the cleaner — all work. ### Do you require a long-term contract? No. Recurring residential service is pay-as-you-go; cancel or pause anytime. Commercial contracts are month-to-month with no long-term commitment. --- ## Coverage ### What areas do you serve? Tampa, South Tampa, Clearwater, St. Petersburg, Brandon, Wesley Chapel, Westchase, New Tampa, Riverview, Lutz, Land O' Lakes, Palm Harbor, Largo, Temple Terrace, and Plant City. Full detail in [service-areas.md](https://tampabaysmaids.com/knowledge/service-areas.md). ### Are you hiring? Yes — W-2 bilingual cleaners preferred. Email tampabaysmaids@gmail.com. ### What makes Tampa Bay's Maids different? Bilingual-native, W-2-only staff, fully insured, sister-company relationship with JR One Aluminum for post-construction, and a commitment to treating cleaning as a professional service — not a gig job.